FAQ & Help Center

Trailer Sticker with Digital Print

8 FAQs

#1 Benötigt man für die Beklebung eines Anhängers eine Genehmigung?

#2 Can the film be removed later?

#3 Are the stickers weatherproof and suitable for tough trailer use?

#4 Do the stickers also adhere to rough or textured trailer surfaces?

#5 For which purposes are trailer stickers particularly suitable?

#6 What are the advantages of trailer wrapping compared to painting or other advertising methods?

#7 Which types of trailers are the stickers suitable for?

#8 Why is a special high-adhesion film needed for trailers?

Motorhome & Caravan Stickers with Digital Printing

6 FAQs

#1 Do magnetic stickers damage car paint?

#2 Are the stickers also suitable for textured or slightly uneven surfaces?

#3 Are the caravan stickers also suitable for commercial vehicles or rental fleets?

#4 How long do the stickers last on a motorhome or caravan?

#5 Why do regular stickers often peel off on caravans?

#6 Do the stickers also adhere to typical caravan surfaces such as plastic or GRP?

Magnetic Sheet for Vehicles

6 FAQs

#1 What should be considered when installing magnetic signs?

#2 Welche Einsatzmöglichkeiten gibt es für magnetische Autoaufkleber?

#3 Can I attach and remove the magnetic stickers as often as I like?

#4 How often should magnetic stickers be removed and cleaned?

#5 Are magnetic car stickers allowed on public roads?

#6 On which vehicle parts do magnetic stickers actually adhere?

Lochfolie für Fahrzeugscheiben

9 FAQs

#1 Which windows on the vehicle can be covered with perforated film?

#2 Can perforated film only be applied to the rear window?

#3 What happens in rain, snow, or at the car wash?

#4 How long does perforated film last on a vehicle and is it weatherproof?

#5 Can the perforated film be installed by yourself or is a professional required?

#6 Do I need a special permit or ABE for the perforated film?

#7 Is perforated film on the rear window permitted in road traffic?

#8 How does the "visible from the outside, transparent from the inside" effect work with perforated window film?

#9 Can I still see through the rear window easily despite the perforated film?

Adhesive Lettering for Boats & Boat Registration Numbers

7 FAQs

#1 How weatherproof and waterproof are adhesive lettering decals for boats?

#2 Can boat registration numbers be removed or changed later?

#3 How weatherproof and waterproof are adhesive lettering decals for boats?

#4 What are the minimum requirements for boat registration numbers in Germany?

#5 Are there DIN standards or fixed regulations for boat registration numbers?

#6 When is a boat registration number required?

#7 Was ist ein Bootskennzeichen aus Klebeschrift?

Adhesive Lettering for Windows

8 FAQs

#1 Which colors and types of films are available for adhesive lettering?

#2 Warum gibt es eine Mindestgröße bei Klebeschriften?

#3 What is window lettering?

#4 How long does a shop window lettering made of film last?

#5 Can adhesive lettering be removed from windows without leaving any residue?

#6 Sollte die Klebeschrift innen oder außen angebracht werden?

#7 What should I consider before applying the sticker to the window?

#8 Which glass surfaces are suitable for adhesive lettering?

Klebeschriften für Fahrzeuge

7 FAQs

#1 How long does vehicle lettering with adhesive film last?

#2 Are adhesive letters on cars car wash resistant?

#3 What should be considered before applying vehicle lettering?

#4 Which areas of the vehicle are suitable for adhesive lettering?

#5 Which vehicles can be labeled with adhesive lettering?

#6 Which colors and films are suitable for vehicle lettering?

#7 What is vehicle lettering (car, van, truck) with adhesive lettering?

Data Format and Bleed

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8 FAQs

#1 What is meant by cut contour?

#2 Was ist eine Beschnittzugabe?

#3 Was bedeutet Überdrucken?

#4 What does multi-part products mean?

#5 How is the size calculated for custom shapes / without background or with outer contour?

#6 Special features of PVC & mesh banners

#7 No Printer’s Marks / Registration Marks

#8 What happens if I don't add a bleed and haven't booked a data check?

Fonts and Lines

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5 FAQs

#1 What should be especially considered for cutting plot/foil plot?

#2 What letter size is required for cutting plot/foil plot?

#3 What is the minimum line weight required for digital printing?

#4 What font size is required for digital printing?

#5 Why do fonts need to be embedded or vectorized?

File Types and PDF Requirements

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5 FAQs

#1 TIF and PSD Requirements

#2 Welche Dateitypen bevorzugen wir?

#3 PDF Requirements

#4 AI and EPS Requirements

#5 JPG and JPEG Requirements

Resolution and DPI

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2 FAQs

#1 What is meant by resolution?

#2 Wieviel DPI empfehlen wir?

Colors

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6 FAQs

#1 Which color profile do we use?

#2 Welche Weißdruck-Modi gibt es?

#3 What should be considered when printing white on transparent film?

#4 Was ist der Unterschied zwischen Prozessfarbe und Volltonfarbe?

#5 What does CMYK mean?

#6 What does Pantone / HKS mean?

Print Data

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8 FAQs

#1 Was bedeutet Erstellung von Produktionsdaten?

#2 Was ist ein Profi-Datencheck?

#3 Which designs are suitable for the production type “without background”?

#4 What are DPI and what do you need to know about them?

#5 What is the difference between a pixel graphic and a vector graphic?

#6 What does "the size differs from the final format" mean?

#7 When do I have to create a vector graphic?

#8 Is there a minimum font size?

Payment

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11 FAQs

#1 I have already paid this invoice but still received a payment reminder, what should I do?

#2 I cancelled the order within the deadline and returned it, so why am I receiving a payment reminder / dunning notice?

#3 Which credit cards can I use to pay?

#4 Can I pay with PayPal?

#5 How can a proforma invoice be requested for accounting purposes?

#6 I haven't received an invoice, how can I request one?

#7 I have a VAT ID – How can I be sure that no tax will be charged?

#8 I am ordering for a public institution, can I pay by invoice?

#9 How long does a refund or reimbursement take in the event of a cancellation?

#10 Why do I receive a payment reminder or dunning notice even though I paid with Amazon Pay, credit card, or another payment service provider?

#11 Why is a small order surcharge applied?

Shipping & Delivery

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6 FAQs

#1 I placed several orders within a short period of time, can they be shipped together?

#2 How long does shipping take?

#3 How much does shipping cost? / What are the shipping costs?

#4 Why did only half of my delivery arrive?

#5 Can I check the status of my order?

#6 Can an additional product be added to an order that has already been completed?

Production

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2 FAQs

#1 What is rear glass bonding or mirrored production?

#2 What is the difference between digital printing and cutting plott?

Product Information

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11 FAQs

#1 Why don't we offer telephone consultations?

#2 What is an adhesive film, what is it made of and where is it used?

#3 How long do custom wall decals last, and how do I care for them?

#4 Can custom text wall decals also be applied to furniture or glass?

#5 Can a custom wall decal be easily removed without damaging the wall?

#6 How long do adhesive foils last?

#7 What are the different types of (self-)adhesive films?

#8 Are the car stickers car wash resistant?

#9 What size options are available for car stickers with company logos, and how do you choose the right size for your vehicle?

#10 Which file formats are best suited for printing a company logo as a car sticker?

#11 Can I easily remove the car sticker with our logo if we change vehicles or update the branding?

Assembly & Disassembly

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8 FAQs

#1 How does "wet bonding" work?

#2 What should be observed when mounting on shop windows?

#3 Assembly instruction: Perforated foil with digital print

#4 Assembly instructions: adhesive lettering & adhesive letters

#5 Assembly instructions: Adhesive foil digital print with transfer foil

#6 Mounting instructions: Adhesive foil digital print Rectangular

#7 Can I apply adhesive foil & car stickers myself?

#8 On which surfaces can adhesive film be applied?

Vouchers & Promotions

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2 FAQs

#1 I forgot to enter my voucher code, what can I do?

#2 Are there voucher conditions?

Subsequent File Upload

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2 FAQs

#1 Why only one design per Project ID?

#2 How are files uploaded?

Your Order

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6 FAQs

#1 What can cause subsequent surcharges?

#2 How can I decide whether a rectangular or a sticker without background is better suited for me?

#3 When will my order arrive?

#4 Can I cancel / revoke my order?

#5 I need a very large quantity, who can I contact?

#6 A product is defective – how do I submit a complaint?