Please try first searching our frequently asked questions and help section.
With photos it is unfortunately not possible for us to recognize what you define as background and what as main motive, therefore we cannot produce these unfortunately as motive "without background". Furthermore, all lines or dots must have a line width of at least 3 mm. Please also make sure that the paths are set up correctly, which means that the file must be vectorized.
If you are not sure, please choose the professional data check.