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Support Center

Please try first searching our frequently asked questions and help section.

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How long does shipping take?

In the checkout area we will show you the planned delivery date before you place your order. There you can choose between Standard Production & Delivery and Express Production & Delivery. Depending on the product, you will be shown the estimated delivery date.

You can find the conditions for delivery in Germany and throughout Europe at: https://www.myfolie.com/en/p/versandarten/

Of course we try to produce your product as soon as possible! Unfortunately this is sometimes not possible without further ado. For example, there may be problems with your print file and we need to reach you. However, should there be a delay (for example, because there is a delivery bottleneck), we will contact you by e-mail.

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further assistance needed?
further assistance needed?

If you are still having troubles feel free to contact us through our contact form or chat (if an agent is available)

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