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Support Center

Please try first searching our frequently asked questions and help section.

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Which credit cards can I pay with?

Currently we offer payment with Visa, Mastercard and American Express. You can enter your data in the checkout area and receive a plausibility check directly (e.g. length of credit card number). Should your data not be correct, you will receive an error message immediately after submitting your order.

If the payment was successful, you will receive an order confirmation by e-mail. Of course there are no extra charges for payment by credit card.

The payment itself is processed by our partner Wirecard in the background. The credit card will be charged directly after the order.

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further assistance needed?
further assistance needed?

If you are still having troubles feel free to contact us through our contact form or chat (if an agent is available)

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