Please try first searching our frequently asked questions and help section.
I have a USt-IdNr. - How can I be sure that no tax will be charged?
We produce and ship our goods from Germany. In the order process at the checkout you can enter your VAT number and we will check it directly at the customs office and the tax office. If it is valid for the country of delivery, we deduct the tax directly during the purchase process.
A subsequent consideration is unfortunately not possible. For this reason, please check whether your tax number is correct and whether the sales tax has been deducted in the summary in the checkout area before you send the form with the button "chargeable order".
Customers from Germany do not have to provide a tax number when ordering, as myfolie GmbH pays its taxes to the German tax office. However, the European Commission for VAT Refund can explain this even better.
If you are still having troubles feel free to contact us through our contact form or chat (if an agent is available)Contact Support