Why don't we offer telephone consultations?

To always provide you with the best possible advice and support, we have deliberately chosen not to offer telephone consultations. Instead, we focus on written communication via email or our online contact system. There are several reasons for this:

1. Efficiency and Traceability:  Written communication enables us to answer inquiries precisely and in detail. You benefit from having all information documented and accessible at any time. This ensures that no important details are lost.

2. Thoroughness: To address your concerns individually and thoroughly, we take the time to carefully review written inquiries and provide thoughtful, comprehensive responses. Telephone consultations often do not allow for the depth and accuracy we strive to offer.

3. Availability: Written communication makes us more flexible and allows us to respond to inquiries promptly without fixed telephone availability hours. This helps us avoid waiting times and ensures a more consistent handling of all requests.

4. Quality Assurance:  Written inquiries are easier to coordinate, allowing us to forward follow-up questions or complex topics directly to the appropriate experts. This guarantees that you always receive the best possible answer.

Thank you for your understanding. We look forward to continuing to support you in the best possible way through written communication.