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Um Ihnen stets die bestmögliche Beratung und Unterstützung zu bieten, haben wir uns bewusst gegen telefonische Beratung entschieden. Stattdessen konzentrieren wir uns auf schriftliche Kommunikation per E-Mail oder über unser Online-Kontaktsystem. Dafür gibt es mehrere Gründe:
1. Effizienz und Nachvollziehbarkeit: Schriftliche Kommunikation ermöglicht es uns, Anfragen präzise und detailliert zu beantworten. Sie haben den Vorteil, dass alle Informationen dokumentiert sind und jederzeit nachgelesen werden können. So stellen wir sicher, dass keine wichtigen Details verloren gehen.
2. Gründlichkeit: Um auf Ihre Anliegen individuell und gründlich einzugehen, nehmen wir uns die Zeit, schriftliche Anfragen sorgfältig zu prüfen und durchdachte, umfassende Antworten zu geben. Eine telefonische Beratung erlaubt oft nicht die Tiefe und Genauigkeit, die wir bieten möchten.
3. Verfügbarkeit: Durch die schriftliche Kommunikation sind wir flexibler und können auf Anfragen zügig und ohne festgelegte telefonische Verfügbarkeitszeiten reagieren. So vermeiden wir Wartezeiten und ermöglichen eine gleichmäßigere Bearbeitung aller Anliegen.
4. Qualitätssicherung: Schriftliche Anfragen lassen sich besser koordinieren, was uns erlaubt, Rückfragen oder komplexe Themen direkt an die zuständigen Experten weiterzuleiten. Dies gewährleistet, dass Sie immer die bestmögliche Antwort erhalten.
Wir danken Ihnen für Ihr Verständnis und freuen uns, Ihnen weiterhin auf schriftlichem Wege bestmöglich zur Seite zu stehen.
Consent to Data Processing
We use cookies and similar technologies that are necessary for the operation of the webshop and the website. Additional cookies and services are only loaded and used with your consent. By clicking on Privacy & Cookie Settings, you can make individual adjustments. Clicking on Only Technically Necessary will load and set only the services and cookies required for operation (this includes services in the categories Security and Functionality). By clicking Accept, you consent to all intended purposes. You can withdraw your consent at any time by clicking on Privacy Settings in the footer of the website. For more information — including the risks associated with data transfers to third countries — please refer to our Privacy Policy. For further details on what data is collected and how it is shared with our partners, please read our Privacy Policy.
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myfolie.com (myfolie GmbH)
Von-Stauffenberg-Str 27, 82008 Unterhaching |
We use session cookies to store the shopping cart contents and persistent cookies to keep users logged in. Processing is based on Art. 6(1)(b) (order fulfilment) and Art. 6(1)(c) (legal archiving); the data marked as necessary is required to establish and fulfil the contract. |
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myfolie.com (myfolie GmbH)
Von-Stauffenberg-Str 27, 82008 Unterhaching |
A cookie to remember your consent settings. Processing follows Art. 6(1)(f). |
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Adyen N.V.
Carmiggelstraat 6-50, 1011 DJ, Amsterdam, Niederlande |
We use payment service providers to fulfil contracts under Art. 6(1)(b) and, beyond that, on the basis of our legitimate interests under Art. 6(1)(f) to keep payment processing effective and secure. |
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Amazon Payments Europe s.c.a.
5 Rue Plaetis, L-2338 Luxembourg |
This service also supports contract fulfilment (Art. 6(1)(b)) and is used in line with our legitimate interests for a secure payment flow. It may transfer data to countries without an adequate level of protection (for example the USA), so third-country transfer statistics may apply. |
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PayPal (Europe) S.à r.l. et Cie, S.C.A. 22-24 Boulevard Royal, L-2449 Luxembourg |
This service supports contract fulfilment (Art. 6(1)(b)) and is used in line with our legitimate interests to provide a secure and efficient payment process. When selecting PayPal as a payment method, the data required for payment processing is transmitted to PayPal. It may transfer data to countries without an adequate level of protection (for example the USA), so third-country transfer safeguards may apply. |
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LiveChat Inc. One International Place, Suite 1400, Boston, MA 02110, USA |
We use LiveChat to provide customer support via online chat. Processing is based on our legitimate interest in efficient customer communication (Art. 6(1)(f) GDPR). Data may be transferred to third countries (e.g. the USA). |
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Google Tag Manager Google Ireland Limited
Google Building Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland |
We use Google Tag Manager to load third parties, document their usage, and ensure an error-free website. Processing follows Art. 6(1)(a) because the script runs only after consent. The service may transfer data to countries without an adequate level of protection (e.g. the USA). |
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Google Analytics Google Ireland Limited
Google Building Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland |
We use Google Analytics to measure and analyze how visitors use our website (e.g. page views, interactions, traffic sources) and to improve our content and user experience. Processing follows Art. 6(1)(a) because the service is only activated after consent. The service may transfer data to countries without an adequate level of protection (e.g. the USA). |
There are currently no services deployed in this category.
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Google Tag Manager Google Ireland Limited
Google Building Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland |
We use Google Tag Manager to load advertising-related third-party services, document their usage, and keep the site running smoothly. This processing is based on Art. 6(1)(a) since the script loads after consent. The service may transfer and share data with countries outside the EU/EEA and those that do not provide an adequate level of protection. If data is transferred to the USA, it may be processed by US authorities for control and monitoring purposes without legal remedies. |
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Google Ads
Google Building Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland |
We use Google Ads to promote our online shop, including retargeting and conversion tracking integrations. Processing is based on Art. 6(1)(a) because the script only runs with consent, and the service may transfer data outside the EU/EEA. |
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Bing Ads Microsoft Corporation
One Microsoft Way, Redmond, WA 98052-6399, USA |
We use Microsoft Bing Ads for targeted advertising and retargeting. This processing is also subject to consent and may transfer data to countries without an adequate level of protection. |
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DoubleClick Ad Google Ireland Limited
Google Building Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland |
This advertising service supports personalized ads and campaign reports. Processing is based on Art. 6(1)(a) because the script only runs with consent. |
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ADCELL / Firstlead GmbH
Rosenfelder St. 15-16, 10315 Berlin |
This partner is an affiliate advertising service. Processing is carried out under Art. 6(1)(a) (consent). |
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belboon GmbH
Weinmeisterstr. 12-14 10178 Berlin Germany |
belboon is another affiliate advertising provider. The data processing is based on our consent requirement under Art. 6(1)(a). |
We use cookies and similar technologies that are necessary for the operation of the webshop and the website. Additional cookies and services are only loaded and used with your consent. By clicking on Privacy & Cookie Settings, you can make individual adjustments. Clicking on Only Technically Necessary will load and set only the services and cookies required for operation (this includes services in the categories Security and Functionality). By clicking Accept, you consent to all intended purposes. You can withdraw your consent at any time by clicking on Privacy Settings in the footer of the website. For more information — including the risks associated with data transfers to third countries — please refer to our Privacy Policy. For further details on what data is collected and how it is shared with our partners, please read our Privacy Policy.